At Gavin Fit, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, please review our Return and Refund Policy below.

Returns

• Eligibility: You may return eligible items within 30 days of receiving your order. To qualify for a return, items must be unused, in their original packaging, and in the same condition as received.
• Non-Returnable Items: The following items are non-returnable:
  • Gift cards
  • Downloadable software products
  • Items marked as final sale

Return Process

1. Initiate a Return: To initiate a return, please contact our customer service team at [email protected] Provide your order number and the reason for the return.
2. Return Shipping: You will be responsible for paying the shipping costs for returning your item. We recommend using a trackable shipping service or purchasing shipping insurance for items over 75, as we cannot guarantee that we will receive your returned item.
3. Return Address: Once your return is approved, we will provide you with the return address.

Refunds

• Processing Time: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.
• Partial Refunds: If your item is not in its original condition, is damaged, or is missing parts for reasons not due to our error, we may issue a partial refund.

Exchanges

• Exchanges: If you wish to exchange an item for a different size or color, please follow the return process above and place a new order for the desired item.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us at  [email protected]